Verification failed and change of SIM card

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Level 1

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Verification failed and change of SIM card

I changed my sim card in my iphone (iphone 6s plus) and I was using it with a different sim card for almost 6 months. Suddenly, my phone seemed like it crushed, the verification keeps failing and I cannot access my apps. I also receive a message that my icloud is disabled. I switched back to my previous sim card and it is the same. I connected to Icloud.com and changed the password and nothing. I have reset my phone as well. It also doesn't connect to itunes. I don't know what to do. Any advice, welcome!

iPhone 6s Plus, iOS 14

Posted on Jul 19, 2021 1:14 AM

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Answer 1

i_rina

Community Specialist

Jul 20, 2021 6:28 AM in response to mariexyp

Hi mariexyp,

Thanks for reaching out using Apple Support Communities. Here to help.

We understand you are having some issues but will ask for additional clarity on what issues you are experiencing.

What do you see on your screen? Are you have to get to the Home Screen? Are you receiving any error messages?

What do you mean by 'verification keeps failing', what verification are you referring to?

Please provide us more specific errors or the context of what you are experiencing and we will try to assist. Take care for now.

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Verification failed and change of SIM card

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