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Unresponsive keyboard and touch pad

Hi, I have a MacBook pro and my touchpad and keyboard is not responsive. it comes up with "Bluetooth set up assistant". I have tried resetting my laptop and resetting the SMC but it still doesn't work? Any help would be much appreciated!

MacBook Pro 13″, macOS 10.14

Posted on Jul 19, 2021 4:54 AM

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Posted on Jul 19, 2021 6:40 AM

burtos9000 wrote:

Hi, I have a MacBook pro and my touchpad and keyboard is not responsive. it comes up with "Bluetooth set up assistant". I have tried resetting my laptop and resetting the SMC but it still doesn't work? Any help would be much appreciated!


On a Intel Mac Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


3 replies
Question marked as Best reply

Jul 19, 2021 6:40 AM in response to burtos9000

burtos9000 wrote:

Hi, I have a MacBook pro and my touchpad and keyboard is not responsive. it comes up with "Bluetooth set up assistant". I have tried resetting my laptop and resetting the SMC but it still doesn't work? Any help would be much appreciated!


On a Intel Mac Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


Unresponsive keyboard and touch pad

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