Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

dropdown KB shortcuts grayed out

I'm running OS 11.4 (Big Sur) on an M Macbook Pro. The keyboard shortcuts in the dropdown menus are grayed out on all apps I've tried. The commands (such as Control C for copy selection) still work, but the shortcut (Command-C) is grayed out. It's a problem with the new OS; same apps on older computer work fine.

MacBook Pro (2020 and later)

Posted on Jul 20, 2021 9:58 AM

Reply

Similar questions

2 replies

Jul 20, 2021 10:20 AM in response to Vernacular

Vernacular wrote:

I'm running OS 11.4 (Big Sur) on an M Macbook Pro. The keyboard shortcuts in the dropdown menus are grayed out on all apps I've tried. The commands (such as Control C for copy selection) still work, but the shortcut (Command-C) is grayed out. It's a problem with the new OS; same apps on older computer work fine.


Does this hold true even when you select some text...(?)


It seems normal even on Intel Macs —


for ex.




compare:





You can relaunch Finder on the fly from >Force Quit>Finder>Relaunch


If you think this is an associated bug—file a bug report: Apple Feedback http://www.apple.com/feedback


Jul 20, 2021 10:20 AM in response to leroydouglas

If I don't select text, the command itself is greyed out; if I select text, the keyboard shortcut for the "copy" command is greyed out, but it still works! In my previous system/computer, running the same MS Word app, the keyboard shortcut is not greyed out. So It's an effect of the new OS, and I haven't been able to resolve it, even with the help of an Apple consultant.

dropdown KB shortcuts grayed out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.