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My phone was burned in a fire. I am trying to transfer everything to my replacement device. What do I need to do?

My iphone 12 pro burned in a fire and i received a replacement device. I am trying to transfer my apps and data

iPhone 12 Pro, iOS 14

Posted on Jul 20, 2021 4:49 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2021 7:49 PM

Presumably the original device was destroyed?


Read/watch these links -->


Click on this link to discover how to 'Restore your iPhone, iPad, or iPod touch from a backup' --> https://support.apple.com/HT204184


or watch this video if you're using a Mac to do this:


https://www.youtube.com/watch?v=Jbp3gGTQygg


Some things are not stored in a backup. Click on this link and read "About missing information after you restore your iOS device with iCloud Backup" -->

https://support.apple.com/HT203768


1 reply
Question marked as Top-ranking reply

Jul 20, 2021 7:49 PM in response to zeliah2005

Presumably the original device was destroyed?


Read/watch these links -->


Click on this link to discover how to 'Restore your iPhone, iPad, or iPod touch from a backup' --> https://support.apple.com/HT204184


or watch this video if you're using a Mac to do this:


https://www.youtube.com/watch?v=Jbp3gGTQygg


Some things are not stored in a backup. Click on this link and read "About missing information after you restore your iOS device with iCloud Backup" -->

https://support.apple.com/HT203768


My phone was burned in a fire. I am trying to transfer everything to my replacement device. What do I need to do?

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