You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am updating ios to 14.6 and it has been preparing update for more than 2 hours. Is this normal?

I am updating ios to 14.6 and it has been preparing update for more than 2 hours. Is this normal?

Posted on Jul 21, 2021 6:38 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 21, 2021 7:11 AM

Something has potentially stalled. If your iPad is unresponsive, you will need to restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



1 reply
Question marked as Top-ranking reply

Jul 21, 2021 7:11 AM in response to mw300-60

Something has potentially stalled. If your iPad is unresponsive, you will need to restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



I am updating ios to 14.6 and it has been preparing update for more than 2 hours. Is this normal?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.