Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I’m over 18 and it’s still greyed out?? Does anyone know a fix?

Tracking has been greyed out even though I’m over 18 and created Apple ID over 3 days ago. I also have the latest update. But the tracking button is still grey, does anyone know how to fix it?

Posted on Jul 22, 2021 4:10 AM

Reply
Question marked as Best reply

Posted on Jul 22, 2021 6:55 AM

From: If an app asks to track your activity

What about this one? --> If your Apple ID is managed by an educational institution or uses a configuration profile that limits tracking


If an app or feature on your device is not working, it may have been disabled. See how to 'Use Screen Time on an iPhone, iPad, or iPod touch' by clicking here --> https://support.apple.com/HT208982

1 reply
Question marked as Best reply

Jul 22, 2021 6:55 AM in response to Lcall4

From: If an app asks to track your activity

What about this one? --> If your Apple ID is managed by an educational institution or uses a configuration profile that limits tracking


If an app or feature on your device is not working, it may have been disabled. See how to 'Use Screen Time on an iPhone, iPad, or iPod touch' by clicking here --> https://support.apple.com/HT208982

I’m over 18 and it’s still greyed out?? Does anyone know a fix?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.