workout app stopping mid workout

Question

Dooki-san Author

Level 1

4 points

workout app stopping mid workout

Hey all,

Apple watch 6 SE. First time Apple watch.
I use the Workout while walking outside and it stopped tracking all of a sudden after a few minutes.
Same thing happens when I use it at the gym.
I have the Workout app as button on my home screen. When I go back to my home screen while working out I see the icon of the Work out app running so I assume it's in use. However, when I click on the Workout at itself it shows that the app has stopped after 3-4 min. Then to make it even stranger, after my workout is done I open up the Apple Health app and it has indeed recorded my calories used during my workout!
So what causes the Workout app to stop?

Thanks all!

Alan

Apple Watch SE, 7

Posted on Jul 22, 2021 1:11 PM

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Answer 1

Top-ranking reply

javaliga

Level 10

120,173 points

Jul 22, 2021 1:51 PM in response to Dooki-san

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support

If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support

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Answer 2

skystk

Level 1

4 points

Aug 9, 2021 11:33 AM in response to Dooki-san

I have the same problem with my Apple Watch series 3 and the suggested fixes did not work. A minute or two into the workout it asks if you wish to end the workout, and will repeat this request every two or three minutes. very frustrating.

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