Big Sur Installation

when I try to download Big Sur, there is a warning: this version is not available!!! My computer is iMac 21.5 - inch, Late 2013

iMac 21.5″, macOS 10.15

Posted on Jul 22, 2021 6:16 PM

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Question marked as Top-ranking reply

Posted on Jul 22, 2021 6:17 PM

Welcome to Apple Support Communities.


Sorry, but your iMac is not compatible with macOS Big Sur 11. The latest/last supported version of macOS for your Mac is macOS Catalina 10.15.


-Jack

4 replies

Jul 22, 2021 8:45 PM in response to ob1knollee

Please start a new thread on Apple Support Communities and post an EtreCheck report following the instructions below:


  1. Navigate to: https://etrecheck.com and get the free version of EtreCheckPro.
  2. Download it. It is a free and trusted app. It is often recommended here on Apple Support Communities. 
  3. Open EtreCheck, and before running the report, be sure to check “Allow full Drive Access” at the bottom of the EtreCheckPro window.
  4. Run the report, and put it in a post, as seen here: https://discussions.apple.com/docs/DOC-250000211. We will then examine the report for issues in your Mac.


-Jack

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Big Sur Installation

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