My Apple TV does not connect to the wifi

My Apple TV (3rd gen) doesn’t connect to the wifi so I used Ethernet, it shows that it’s connected however I can’t login to the wifi as it says it can’t connect to apple and hence I cannot update or reset it without logging in

Apple TV

Posted on Jul 23, 2021 3:40 AM

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rkaufmann87

Level 10

148,422 points

Posted on Jul 23, 2021 7:54 AM

Please unplug your modem from it's power source for 2-3 minutes.
Do the same with your router
Do the same with your Apple TV, disconnect Ethernet cable from ATV
Next reconnect to power in the same order and then wait about 10 minutes, connect using wifi

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Top-ranking reply

rkaufmann87

Level 10

148,422 points

Jul 23, 2021 7:54 AM in response to mihin129

Please unplug your modem from it's power source for 2-3 minutes.
Do the same with your router
Do the same with your Apple TV, disconnect Ethernet cable from ATV
Next reconnect to power in the same order and then wait about 10 minutes, connect using wifi

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My Apple TV does not connect to the wifi

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