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Beth B. Author

Level 1

5 points

Face ID no longer available for Notes on iPad

All of a sudden I am no longer given the option to open my notes on my iPad with Face ID. I have tried everything I can think of from restarting my iPad, turning off and on Face ID for notes, Resetting Face ID all together, logging out and then back in to my Apple ID. Each individual Lochner requires me to enter a password and then once locked must be re-entered again. There’s no option to use face ID. My iPad is up-to-date and everything worked fine yesterday. Face ID works just fine on my phone. Can’t seem to find anything in the help section that addresses this right now.

iPad Pro, 14

Posted on Jul 23, 2021 6:04 AM

Top-ranking reply

Beth B. Author

Level 1

5 points

Posted on Jul 24, 2021 9:44 AM

I actually resolved it myself. After I logged out and back in from my Apple ID, I went back to Settings, Notes, Password, and toggled Face ID. All good now!

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Face ID no longer available for Notes on iPad

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