The person asking for help wanted to know how to turn *OFF* the charge past 90% option, the only response they received in a week was someone proceeding to tell them how to turn the feature *ON*. I was remarking on how that’s ridiculous. And then went on to help as much as I could, and then later actually gave them the answer.
I never said anything about anyone being obligated to do anything. 90% of all threads I’ve ever seen on Apple Discussions, follow a very predictable pattern. Person A has a problem with an Apple product, then Person B offers to help by pointing them at a generic, not quite specific enough Apple Support page about the product in question. And then sometimes, not all the time, but sometimes, person B goes onto insist that person A isn’t following the directions correctly because product X is working just fine for them.
I love Apple and their products. But sometimes people have problems with Apple products that aren’t the user’s fault and there is no support page that can help.
All of that is the point I was making. I don’t see how any of that makes me “entitled”.