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Level 1

8 points

Macbook Pro 2018 A1990 letter 'e' is repeating itself issue - buggy keyboard

I have purchased my "MACBOOK pro-2018" in april 2019.

Few days after my purchase my company gave me a new machine to work on so my MacBook pro was rarely used. I did notice after some time that the letter e is repeating itself while typing. So I have searched that this is a known issue and this costly device is delivered to me with the faulty keyboard.

Now the cost of the original keyboard is a huge price to pay. This is not my fault so why should I bear it?

Apple support team to provide me a legit solution for it.

Thanks

Nancy

MacBook Pro 15″, macOS 11.4

Posted on Jul 24, 2021 1:49 AM

Best reply

HWTech

Level 9

57,008 points

Posted on Jul 24, 2021 1:01 PM

See if your laptop qualifies for this free Apple keyboard repair program:

https://support.apple.com/keyboard-service-program-for-mac-notebooks

FYI, here is the current list of the publicly acknowledged free repair programs for various Apple products (some products have multiple programs):

https://support.apple.com/service-programs

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Macbook Pro 2018 A1990 letter 'e' is repeating itself issue - buggy keyboard

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