When I purchased my iPad Pro several months ago I also bought the AppleCare but when I search using my serial number is gives me the option of purchasing AppleCare. I read it takes a few weeks but now it’s been several months and I’m starting to wonder if I got ripped off…
iPad Pro, iPadOS 14
Did you buy AppleCare or did you buy Costco insurance? Look at your receipt and also contact Costco. If it’s been more than 60 days it’s too late to get AppleCare if Costco sold you their own insurance.
If you bought AppleCare then you should have the agreement number. Did you receive that? You can contact Apple to see if they show anything but ultimately you may need to contact Costco. If Apple doesn’t show AppleCare for your device or you didn’t receive anything from Costco showing the details for your purchased AppleCare + purchase then only Costco can determine what happened. Either they actually sold you their insurance or something else is going on. I assume because you say when you try to look it up it gives you the option to purchase AppleCare that it’s been less than 60 days. You’ll want to get this resolved ASAP so your window for AppleCare won’t close if for some reason Costco didn’t give you the right thing. Good luck!
Did Costco tell you that they were handling the paperwork to connect the AppleCare you bought with the iPad you bought? You may just need to register it with Apple.
I definitely bought AppleCare still have the receipt for it
AppleCare purchased through Costco
