Photo ID Verification keeps failing

I have tried submitting my ID several times to verify my identity and no matter what I do, it still fails. I spent all day on the phone with apple and green dot support and we could not get it fixed. My name, address, dob and everything match my dl. I have made sure my ID is on a black background, photo is clear, its not blurry and yet still fails every time. I even tried a different ipad - no matter what I do, it will not pass verification. Has anyone else encountered this issue before?

iPad Pro, iPadOS 14

Posted on Jul 24, 2021 10:58 PM

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Photo ID Verification keeps failing

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