You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how do you sign out of apple ID if your ID is not active on icould

I encounter the problem with Apple ID.

my Apple ID on MacBook is not active and I don't know why.

But they keep asking me password that I used it before. So I gave password and it keep telling my ID is not active.

I want to sign out of this inactive ID and sign in new one. but it keep saying my existing Apple ID is not active even though I typed password.

Please help.


Posted on Jul 25, 2021 9:06 AM

Reply
1 reply

Jul 26, 2021 10:34 AM in response to sui95

Hello sui95,


It sounds like you're experiencing some issues with your Apple ID. We will be happy to provide some guidance.


Have you deactivated your Apple ID? If so, look over this article as it has some information about that: How to deactivate your Apple ID account


This thread also has recommended steps for this issue: this apple id is not active


Cheers!

how do you sign out of apple ID if your ID is not active on icould

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.