I buy a used iphone the first owner logod out his apple id but when I reset the phone it asked for it under the title of activation locked .Why this happen and how to properly logout the account without having issues?

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I buy a used iphone the first owner logod out his apple id but when I reset the phone it asked for it under the title of activation locked .Why this happen and how to properly logout the account without having issues?

iPhone X

Posted on Jul 25, 2021 1:52 PM

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Answer 1

Eric Root

Level 10

685,269 points

Jul 25, 2021 1:56 PM in response to Rawan325

If you can't reach the previous owner whose ID is on the device and have them remove the device from their account, the device is worthless. Apple won't unlock it for you.

Turn off Activation Lock - Apple Support.

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I buy a used iphone the first owner logod out his apple id but when I reset the phone it asked for it under the title of activation locked .Why this happen and how to properly logout the account without having issues?

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