black screen
my son has a iphoneXR the screen went black overnight. its on but cant see anything on the screen? how can we fix it. he uses it as a ipod at home with our internet. it rings but I cant answer it because the screen is black
iPhone XR
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(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
- Press and quickly release Volume UP button
- Press and quickly release Volume DOWN button
- Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).
(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
Axel F.