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Charging

Installed iOS 14.7 on iPad Pro and after market (Anker brand) charging cable no longer works. Shows charging immediately upon plugging in then changes to Not Charging. Tried two different cables. Both cables work on non apple devices. Ideas? Assist?

iPad Pro 11-inch Wi-Fi

Posted on Jul 25, 2021 8:04 PM

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Question marked as Top-ranking reply

Posted on Jul 26, 2021 2:23 PM

I did a hard reset per the instructions from Apple Support and it seems to have corrected the issue. Thank you. The plus with the Anker is the length of the cable. Cannot find an Apple brand longer that 3 ft.

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3 replies

Jul 26, 2021 2:13 PM in response to lel4355

Hello lel4355.


Welcome to Apple Support Communities. We understand that you are not able to charge your iPad using the Anker charging cable. We are happy to help.


Let’s try the steps here: If your iPad won't charge - Apple Support


We also recommend trying an Apple branded charging cable or another charging cable to see if your iPad charges. Are you able to charge another iPad or Apple device using the Anker charging cable? Let us know the results.


If you are still unable to charge your iPad with the Anker charging cable, we recommend contacting Anker here: Anker Support -message


Let us know if you have further questions.


Take care.

Charging

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