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donloper Author

Level 1

10 points

Natural scrolling turned itself off, can't toggle back on

Within the last 48 hours, natural scrolling on my Macbook Air M1 turned itself off, and I can't turn it back on.

Within system preferences, it still shows it checked, or on. If I uncheck it, and restart my computer, nothing changes. If I check it again, and restart my computer again, nothing changes. No matter what I do, the scrolling behavior remains "unnatural."

This happened prior to the latest update to MacOS 11.5, so when the update appeared I hoped installing it might fix things, but nope, no change.

I am using an external, wired mouse. If I used the trackpad on my laptop, then it works properly at the same time that the mouse doesn't work properly.

Posted on Jul 26, 2021 6:19 AM

Top-ranking reply

donloper Author

Level 1

10 points

Posted on Jul 26, 2021 6:22 AM

SOLVED: I have a Logitech keyboard that uses the Logi Options software. I also have a Logitech mouse, although I never use the Logi Options software to do anything with the mouse. I recently updated the Logi Options software, and when I did, it updates the mouse settings to "Standard." This overrode the settings in MacOS system preferences. When I went into Logi Options I was able to change the settings on my mouse to "Natural" and now everything is back to normal.

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Natural scrolling turned itself off, can't toggle back on

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