Mac no longer works with scanner
My Macbook Pro will no longer work together with my Epson printer/scanner to scan. It will print to the printer (Epson Work Force Pro, WF-4725), but when I try to turn on the scanner, I get the message "You do not have permission to open the application 'Epson ES0147'". I have looked all over the computer for this application, and it's not there. I've tried restarting and rebooting both the Mac and the printer, that doesn't help. I've deleted the printer and the software, reintroduced it and restarted everything, no good. I spent two hours in a chat with Apple Support doing a variety of restarts and permission checks, etc - nothing has helped. The Mac did recently update its operating system: currently OS11.5. The last thing that Apple support suggested - which hasn't yet been done, as I was two hours in the chat and had work to do) was reinstall the operating system and do a disk repair with disk utility, which seems excessive. Any ideas what might have gone wrong, and what I can do about it? Many thanks for your help!
MacBook Pro 13″, macOS 11.5