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My apple tv wont let me sign in and get my gree trial


Apple TV 4K

Posted on Jul 26, 2021 7:21 PM

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Question marked as Top-ranking reply

Posted on Jul 27, 2021 1:53 AM

Is this happening on an Apple TV box, or on a different device?

The Apple TV box should always be signed in (although you can sign out or switch to a different account).


A free trial is available to new subscribers. The standard trial duration for this Channel is 7 days.

If you purchased a new qualifying Apple device recently, then you may be eligible for a longer trial period for Apple TV+.

If you want to redeem that longer trial period, then do so on your new qualifying device.

The subscription is on an account, independent of device, and would be available on any of your devices with that same account.


Read here how to redeem: Apple TV+ offer - Apple

Read here about the conditions: Apple TV+ offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotional trial of Apple TV+ - Apple Support

2 replies
Question marked as Top-ranking reply

Jul 27, 2021 1:53 AM in response to Gearhead-88

Is this happening on an Apple TV box, or on a different device?

The Apple TV box should always be signed in (although you can sign out or switch to a different account).


A free trial is available to new subscribers. The standard trial duration for this Channel is 7 days.

If you purchased a new qualifying Apple device recently, then you may be eligible for a longer trial period for Apple TV+.

If you want to redeem that longer trial period, then do so on your new qualifying device.

The subscription is on an account, independent of device, and would be available on any of your devices with that same account.


Read here how to redeem: Apple TV+ offer - Apple

Read here about the conditions: Apple TV+ offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotional trial of Apple TV+ - Apple Support

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