Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't be installed

on my MacBook Air 13" (2017) says in software updates it can't be installed on my MacBook.

MacBook Air 13″, macOS 10.15

Posted on Jul 27, 2021 8:37 AM

Reply
Question marked as Best reply

Posted on Jul 27, 2021 8:49 AM

Are you trying to update your MBA from macOS Catalina to Big Sur? If so, the support article you came here from should provide you with the steps necessary to do so. Did they not work for you? If not, what have you tried, so far yourself, to resolve this so that we don't try offering potential solutions that may not have already worked for you?

2 replies
Question marked as Best reply

Jul 27, 2021 8:49 AM in response to renaldanatsir

Are you trying to update your MBA from macOS Catalina to Big Sur? If so, the support article you came here from should provide you with the steps necessary to do so. Did they not work for you? If not, what have you tried, so far yourself, to resolve this so that we don't try offering potential solutions that may not have already worked for you?

Can't be installed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.