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jackson___ Author

Level 1

7 points

app stuck on purchased

I’ve been trying to download this app for a while but when i pressed the cloud icon to download it on my new phone, it loads for a bit then goes back to the cloud icon. so i went to my purchased in the app store and hid it, thinking it would reset whatever’s wrong. now when i try to download it it’s stuck on “purchased” but doesn’t download. this only happens to apps that i had on my old phone but didn’t redownload, so basically all of the apps with the cloud icon, except for the ones that i had on this phone, then deleted

iPhone 12 Pro, iOS 14

Posted on Jul 27, 2021 7:07 PM

Top-ranking reply

ChrisJ4203

Level 10

230,750 points

Posted on Jul 27, 2021 7:11 PM

Your device charge is too low for that, and unless you have set the device to use cellular to download apps, you need to be connected to wi-fi. Plug the phone in and try again, and connect to wi-fi.

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app stuck on purchased

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