parent control

Question

Level 1

8 points

parent control

The parental control on iOS 14.7.1 on iPhone X is disabled even if I activate it again, this is deactivated again, I attach the sequence of images

iPhone X, iOS 14

Posted on Jul 27, 2021 6:50 PM

Reply

Answer 1

Jul 28, 2021 1:23 PM in response to Rockoldo

Hi Rockoldo,

We understand you're having some problems with parental controls on your iPhone X, and we'd like to help. So we're on the same page, does the setting turn off immediately, or does it take some time? Also, do you have any other devices that are signed into the same Apple ID, and do those devices have parental controls enabled as well? These details will help us better determine the next steps in resolving the problem.

All the best.

Reply

Answer 2

Jul 29, 2021 6:36 AM in response to Rockoldo

Hi Rockoldo,

Thanks for following up with these additional details! Is your son using the same Apple ID on the iPhone 7, or do they have their own account? If both devices are using the same Apple ID, it's possible that the iPhone 7 may be turning off parental controls on the iPhone X.

Have a great day.

Reply

Answer 3

Rockoldo Author

Level 1

8 points

Jul 29, 2021 9:17 AM in response to Amanda239_91

I already solved the problem, although it shouldn't happen, I updated my son's iPhone 7 to iOS 14.7.1 (before 14.7) like mine, and I no longer have that problem, anyway thank you very much for the help.

Reply

Answer 4

Rockoldo Author

Level 1

8 points

Jul 28, 2021 1:40 PM in response to Amanda239_91

Hi 👋, the setting turn off immediately, my son has an iPhone 7 on iOS 14.7, but the problem is on my iPhone X with iOS 14.7.1 the parent control is turn off immediately on the page shown

Reply

parent control

Similar questions