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I have just upgraded from a 2012 MacBook Air to a 2020 MacBook Air and used the migration tool to transfer apps and passwords. When I try to login to sites the credentials pop up from keychain but when I use touchid or my password to select them to autofill nothing happens.
Can you help please?
MacBook Air 13″, macOS 11.3
Hello Gamayun,
Thanks for reaching out to the Apple Support Communities. We understand you are experiencing some issues with autofilling passwords on your Mac using Keychain. We are happy to help provide some guidance.
Just to confirm, are you using the same Apple ID on your new MacBook Air that you were using on your old one? We would recommend checking the steps outlined in the following article that covers some great things to go over if Keychain doesn't seem to be working, including trying to view the passwords stored in your Keychain:
If iCloud Keychain won't turn on or sync
We hope this information helps.
Cheers.
Hello Gamayun,
Thanks for reaching out to the Apple Support Communities. We understand you are experiencing some issues with autofilling passwords on your Mac using Keychain. We are happy to help provide some guidance.
Just to confirm, are you using the same Apple ID on your new MacBook Air that you were using on your old one? We would recommend checking the steps outlined in the following article that covers some great things to go over if Keychain doesn't seem to be working, including trying to view the passwords stored in your Keychain:
If iCloud Keychain won't turn on or sync
We hope this information helps.
Cheers.
Thanks for keeping us updated on this. Next, let's check to ensure that your Touch ID settings are set properly to trigger the Password AutoFill. If you navigate to the Apple Menu () > System Preferences and click in Touch ID, do you see the option for Password AutoFill enabled?
Change Touch ID preferences on Mac
Let us know how that goes.
Many thanks for the link.
I have checked all the steps in the article and...
Do you have any other things I can try please?
I am in the same boat, I migrated to a 2020 MacBook Pro 13" with OS Big Sur.
I have checked all the steps in the article you referenced with Gamayun and...
What is the solution? Nothing in the various articles you provided works.
I have exact same issue. Grrrr. Bought a 2020 Macbook Air and migrated from a 2016 Macbook Pro. Autofill does not work. For example, when trying to autofill credit card, I get the last 4 digits and screen to touch to unlock. Press it and nothing happens. Same thing happens for auto filling email address, passwords, etc.
I also have this problem. I've gone through all the articles and suggested actions. It's still not working. I have to manually open the keychain access app, search for the website, find the password, and manually copy and paste it into Safari. Very frustrating.
I updated to the latest version of the OS and it fixed the problem for me.
Thanks for being there and helping.
Password AutoFill is enabled
I updated to the latest version of the OS and it fixed the problem for me.
This also solved the problem for me. I am on Big Sur 11.5.2
Keychain passwords won't autofill after migration to new Mac
