MacOs Loop Blank Folder With Question Mark

Question

MacOs Loop Blank Folder With Question Mark

MacBook Air 2017, when i tried turning on computer and login with my creational it was shutting down with blank screen with kernel panic. So i wanted to reset my pc back using Command+R but it take me to internet Recovery not to the os recovery… there i tired creating a drive with name MacHDD , guid table with extended journaled partition and install a copy of new os from internet … after the download of file and automatic restart by the installer …, it is showing the blank question mark folder again instead of continuing the installation after the restart.

I have checked my onboard SSD, it is working fine.. as it is shown in the utility window…

i have tried making a bootable usb and plug in and boot with holding option key… even it is not recognising the pen drive on this black screen.. after force full selection of internet recovery the pen drive is listed on disk utility..

i have tired Reseting NVRAM… same thing happening it is making me to choose internet recovery then disk and then downloading the file for 6 mins and restart automatically then blank folder with question mark… even with option key… no drive is shown… only drives are being showed on disk utility window

I Don't Know What is happening please help…#AppleSupport #AppleCommunity

MacBook Air

Posted on Jul 28, 2021 1:07 PM

Reply

Answer 1

Stevi_S

Community Specialist

Jul 29, 2021 9:48 AM in response to badinenisaivardhan

Hi badinenisaivardhan,

Thanks for using Apple Support Communities. We understand your Mac isn't starting up as expected. We're happy to provide some information to help.

It sounds like you've working through most of the steps in the link below. We want to make sure no steps are missed so recommend checking those steps out and completing any you haven't done already.

If your Mac starts up to a question mark

If those steps don't resolve this, reach out for further support here: Contact Apple Support

Thanks

Reply

Answer 2

Jul 29, 2021 9:59 AM in response to Stevi_S

Hi Stevi_S,

I Followed Every Step Mentioned In The Link Which You Have Provided … My Current Situation

Startup Disk WINDOW show Empty black screen
Instead Of Recovery Mode on pressing Command (⌘) and R, it Directly Took Me To Internet Recovery Every time
Following Internet Recovery Steps and installing New copy of os… after the automatic reboot of system at the end of os installer it is again showing folder with question mark

Please Help …!!!

Reply

Answer 3

Stevi_S

Community Specialist

Aug 1, 2021 11:30 AM in response to badinenisaivardhan

Hi badinenisaivardhan,

Thanks for following up and working through those steps. We certainly understand needing to get this resolved and recommend you reach out for further support here: Contact Apple Support

Thanks

Reply

MacOs Loop Blank Folder With Question Mark

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