Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cannot receive texts from android users have tmobile and no one can fix this issue

cannot receive text messages from other senders imessage works but not regular text messanging


iPhone 11 Pro Max, iOS 14

Posted on Jul 28, 2021 8:34 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 28, 2021 8:42 PM

Open Settings ➔ Messages ➔ Send as SMS: Ensure that this set to ON.

If the above does not work then-

Can you Make and receive phone calls? Can you SEND SMS text messages (Green Bubble) to Android users?

Before you answer the questions above, contact T-Mobile's support team and then ask them first. SMS (Green Bubble) text messaging is managed by the carrier (T-Mobile).


Axel F.

2 replies
Question marked as Top-ranking reply

Jul 28, 2021 8:42 PM in response to belvan

Open Settings ➔ Messages ➔ Send as SMS: Ensure that this set to ON.

If the above does not work then-

Can you Make and receive phone calls? Can you SEND SMS text messages (Green Bubble) to Android users?

Before you answer the questions above, contact T-Mobile's support team and then ask them first. SMS (Green Bubble) text messaging is managed by the carrier (T-Mobile).


Axel F.

cannot receive texts from android users have tmobile and no one can fix this issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.