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14.71 update error

can’t update iPhone 11 to IOS 14.71. have plenty of space

Posted on Jul 28, 2021 9:05 PM

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Question marked as Top-ranking reply

Posted on Jul 28, 2021 9:22 PM

Restoro Said:

"14.71 update error: can’t update iPhone 11 to IOS 14.71. have plenty of space"

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Using a Computer:

Have a Computer Handy? You can try performing this update via a computer. Go Here: Update your iPhone Using a Computet - User Tip

4 replies

Jul 28, 2021 9:09 PM in response to Restoro

You should have disclosed what exactly is the error! Please tell us.


Meanwhile ensure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version-

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

Jul 29, 2021 1:42 PM in response to TheLittles

It appears the PC was the cause of my problem. The solution was: I downloaded the update to the iPhone 11 while I was connected to my PC and then disconnected from the PC. At that point disconnected from the PC and used the update that was on the iPhone itself to performed the update from there. Update installed with no problem.


I'll need to diagnose my computer at little more closely as it's an old Dell E6520 laptop. I pride myself in keeping old things alive but the hardware on it may be failing.


Thanks for your help.

Jul 29, 2021 2:01 PM in response to Restoro

Restoro Said:

"The solution was: I downloaded the update to the iPhone 11 while I was connected to my PC and then disconnected from the PC. [...]14.71 update error: I'll need to diagnose my computer at little more closely as it's an old Dell E6520 laptop. I pride myself in keeping old things alive but the hardware on it may be failing. Thanks for your help."

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You are welcome.


👍 Sounds like a plan! Technology changes, and so does compatibility.

14.71 update error

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