why i cannot download messenger

the response for me attempting to download messenger was "messenger can't be installed on "macintoshHD" because OS X version 10.12 or later is required. i updated the system and turned out to be 10.10.5 but still can't download the messenger. is there anyone could explain to me this matter?

thank you in advance

MacBook Air 13″, OS X 10.10

Posted on Jul 29, 2021 8:14 AM

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Question marked as Top-ranking reply

Posted on Jul 29, 2021 8:20 AM

The model year of a MacBook Air is available at Apple menu > About This Mac.

A late-2010 through mid-2011 MacBook Air can be upgraded to High Sierra 10.13.6 but no later version. See: https://support.apple.com/en-us/HT211683

A mid-2012 MacBook Air can be upgraded to Catalina 10.15.7. See: https://support.apple.com/en-us/HT211683

A mid-2013 or later can be upgraded to the current version of Big Sur. See: https://support.apple.com/en-us/HT201475

1 reply
Question marked as Top-ranking reply

Jul 29, 2021 8:20 AM in response to redbfall

The model year of a MacBook Air is available at Apple menu > About This Mac.

A late-2010 through mid-2011 MacBook Air can be upgraded to High Sierra 10.13.6 but no later version. See: https://support.apple.com/en-us/HT211683

A mid-2012 MacBook Air can be upgraded to Catalina 10.15.7. See: https://support.apple.com/en-us/HT211683

A mid-2013 or later can be upgraded to the current version of Big Sur. See: https://support.apple.com/en-us/HT201475

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why i cannot download messenger

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