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Pimenojg Author

Level 1

4 points

Can’t redownload apps on my new phone

It keeps asking for billing information and I already have it on the phone.

iPhone XR, iOS 14

Posted on Jul 29, 2021 11:08 AM

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Level 10

148,877 points

Posted on Jul 29, 2021 11:12 AM

Then there may be something amiss with the payment information that you have provided for your Apple ID.

See if any of the following support articles can help:

Payment methods you can use with your Apple ID - Apple Support
Change, add, or remove Apple ID payment methods - Apple Support
If your payment method is declined in the App Store or iTunes Store - Apple Support

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1 reply

Best reply

Level 10

148,877 points

Jul 29, 2021 11:12 AM in response to Pimenojg

Then there may be something amiss with the payment information that you have provided for your Apple ID.

See if any of the following support articles can help:

Payment methods you can use with your Apple ID - Apple Support
Change, add, or remove Apple ID payment methods - Apple Support
If your payment method is declined in the App Store or iTunes Store - Apple Support

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Can’t redownload apps on my new phone

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