Funds added not showing in Apple balance
I have added funds through my UPI, the transaction has gone through and the amount has been debited but the balance is not displayed, it is still displayed as 0. What should i do?
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I also made UPI payment to add fund. It was successful yet the balance was zero. To my horror, when i contacted customer support chat, they don’t know about UPI. They asked whether it is a gift card or what. When i gave them transactions ID, they said that it is useless, we can’t track it. They clearly told me that nothing is received so they can’t help.
UPI is not showing anything wrong. It went to Apple Media Services. Customer support said that it should have gine to Apple Inc. Don’t know what is happening but the amount must have gone somewhere. I signed out and sign in again but no change. If someone knows the exact process through which they get it back, please reply.
Atleast in androids we didn’t have anything between our UPI and the merchant asking payment. Smoothest payment process like UPI is made so complicated by apple. They should have taken care of our problem. We are paying huge amount for that.
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Added 1350 to my apple store I’d , the money hasn’t been received.
it shows successful payment from
bank side
still its showing zero balance
Have you reveived the amount? Today it happened same for me, i have recharged through net banking and still the balance is 0
Same here, i am facing exact issue with my account too, added funds last night still not reflecting into my apple id.
how much time ussually it takes to reflect same??
Did you get the funds in your App Store?
So, did you receive the refund? I also transacted through UPI and Apple customer executive says the that outage is from RBI end. Don’t really know whether I will get my money back or not.
Has anyone had any luck? It's about to be a week and still nothing showing up.
Please reply if someone gets something. Thanks in advance.
Can u tell me how did u chat with apple customer care I can’t find a way all
Wait few days for the money to either refund or show in the balance. You can chat with Apple Customer Care through their Support page.
How do I chat with customer support? I tried calling them, for the app store option they are asking me to contact the direct team and I can't find the direct team's phone number.
I'm also facing same problem. I just added funds to my apple id through UPI But its still showing 0
You don't have to worry about anything. Just contact your Bank's customer service. They'll guide you accordingly.
My money got credited back after a week. I keep mailing apple media services team. May be that worked. Or may be it refund on its own. Wish a quick return for all others.
I’m facing the same issue. Money has been debited from My UPI and not reflecting on App Store.
Funds added not showing in Apple balance