Download Originals to this Mac - not full res

I uploaded the Photos library from my Mac (Catalina) to iCloud Photos successfully a year ago. I wanted to keep my old library as an archive, so I created a new Photos library on the Mac and set it as my system library. I turned on iCloud Photos for this new, empty library and selected "Download Originals to this Mac". It downloaded everything (photo counts were correct). Images synchronize between the Mac, iPad & iPhone, but the images on the Mac aren't full resolution when you click on them until they download fully. Also, the file size of the library is about 20% the size of the original source library. This same iCloud library syncs to my iPad at full resolution (I keep originals there too).


Any ideas why my Mac library isn't full res and / or how to get it to fully download? I started this process 3 months ago, so this doesn't seem to be a slow sync issue that I've seen in the support group.


Thank you.

Mac mini, macOS 10.15

Posted on Jul 30, 2021 11:37 AM

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Posted on Jul 31, 2021 2:01 PM

I think you have "optimise mac storage" selected.


That will only keep full size originals in iCloud. Only previews and thumbnails on the mac. Originals are downloaded when needed (eg for export or editing).


If you want originals on the mac, you need to disable optimise storage. You'll need enough free space on your mac for the full library, PLUS plenty to keep the system running.

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Jul 31, 2021 2:01 PM in response to Mac-Donald

I think you have "optimise mac storage" selected.


That will only keep full size originals in iCloud. Only previews and thumbnails on the mac. Originals are downloaded when needed (eg for export or editing).


If you want originals on the mac, you need to disable optimise storage. You'll need enough free space on your mac for the full library, PLUS plenty to keep the system running.

Jul 31, 2021 11:43 AM in response to Mac-Donald

Hello Mac-Donald,


Thanks for reaching out to Apple Support Communities. We see you're having some issues downloading full resolution photos from iCloud Photos, and we'd like to help. We also see you came from the article: Set up and use iCloud Photos


From here, we'd recommend updating your Mac: Update macOS on Mac


Also, if you haven't already, try the steps in the following link: Get help with iCloud Photos


Take care.

Jul 31, 2021 2:16 PM in response to mario49

Thank you Mario,


I am as up to date as possible on my 2012 Mini. Catalina is the latest supported version. However, this issue might push me closer to the new machines :). I also followed your suggestion to check with the iCloud photos help and verified that I did as suggested:


"To download the original photos and videos on your ... Mac, open Photos, choose Photos > Preferences, then click iCloud, then select Download Originals to this Mac. Keep your device plugged in to power and connected to the internet." I have kept the Mac online and at times with no sleep, with and without Photos open.


James

Jul 31, 2021 2:27 PM in response to TonyCollinet

Hi Tony,


I verified that "optimise Mac storage" was not selected. In fact, the choices are mutually exclusive; I can only choose "download originals" or "optimise storage", not both. I did double check that just in case, so thank you. I have room for the library and a bit for system overhead, but just barely. I think I will move that old library, or something else big, off to external storage just for grins. I doubt that Photos is smart enough to know that I'd be space constrained if it downloaded everything, buy maybe it does.


Thanks,

James

Aug 1, 2021 5:23 AM in response to Mac-Donald

James, Photos 5 on Catalina is really dragging its feet about downloading originals. Once you use a photos and force a download, the original will stay, but we can never be sure, that all photos have been downloaded, unless we systematically use all photos to force the download. I forced the download by exporting all originals to a folder on an external volume, in small batches, by using a smart album based on a date range.


Aug 1, 2021 10:35 AM in response to TonyCollinet

Tony, that was a lot of good information. I'm a Mac user for longer than I'd like to admit and an IT guy, and I learned something new from you. I often use TM drives' spare space for quick and dirty temp backups of stuff because they're already attached to the machines. I didn't know you couldn't use that space for a library backup, and I didn't know about the "ignore ownership" piece. Fortunately UPS delivered a shiny new 5TB drive yesterday, so I'll set it up as you suggested. Thank you!

Aug 1, 2021 1:00 AM in response to Mac-Donald

OK


If you do move to an external volume, follow the instructions in the link below, paying particular attention to the drive format:



It must be formatted APFS or MacOS extended (journaled) (preferred for spinning drives) and not case sensitive.

It Must not be (or have been) used for time machine. (A time machine drive can be used if re-formatted)

It must be able to have the 'ignore ownership" checkbox ticked.

It should not be on a memory stick, SD or similar.


It stands to reason that if you want any sort of reasonable performance it should be a fast drive with a fast connection.


It must also not be a network drive (a direct connection is required - eg USB or Thunderbolt). File sharing services such as iCloud Drive, Drop box, Onedrive etc are not compatible with Photos libraries.


See

https://support.apple.com/en-gb/HT201517


Aug 1, 2021 10:55 AM in response to TonyCollinet

Léonie, that is correct that once you open a photo which forces it to download, it will stay downloaded, and as you imply, exporting ~20k originals to something external is less than enjoyable. It sounds like Photos 5 itself is the issue, as you say. I have 2 TM backups of the old library, will have an archive in the method that TonyCollinet suggests, and a set of originals on an iPad, so I think I will limp along with Catalina & Photos 5 until a shiny new machine and OS come along.


Thank you for your help.


James

Aug 1, 2021 10:52 PM in response to Mac-Donald

Mac-Donald wrote:

Léonie, that is correct that once you open a photo which forces it to download, it will stay downloaded, and as you imply, exporting ~20k originals to something external is less than enjoyable.

Thank you for your help.

James

James, yes, it is a lot of work to export the originals, but I would do it anyway. We only need to do it once, and then only export the new imports. It has always been a good practice to keep a separate backup of all originals right after importing them. I would not feel safe without it. Over the years the originals in the library can get corrupted by transmission errors, when moving them between iCloud and the Mac or moving them between drives. Or a drive can slowly start failing. This will result in ugly JPEG corruption or unreadable files. We may not notice for many years that a file has become corrupted, because we are mostly seeing the previews. Photos is rarely showing us the originals at all. Only, when we want to share or edit a photo will we see, if an original has become damaged. And then the first, uncorrupted original version may no longer be saved in our Time Machine backup and we are left with the damaged file. Over the years I had to recover roughly a hundred image files from very old backups, going back to backups as far as 2002.


And Catalina changed the rules and Photos 5 is the first Apple Photo application, to even no longer store the originals exactly as imported. The original image files are hard to track down by their original filename in a Photos 5 library. We need to be able to run Photos, if we want to restore a file from a Photos Library. If we cannot run Photos because of system trouble, or the library has become damaged or Photos cannot open it for other reasons, it is very hard to find a particular image in the library package without the help of Photos. It is much safer to have a backup of our originals as well, created directly after importing the photos.

See: How Photos 5.0 on Catalina Manages original Files and Filenames


Aug 2, 2021 10:37 AM in response to léonie

Léonie, that is great advice to back up originals, because library and / or drive corruptions do happen. Among other backups, I have final Time Machine and bootable clones of each OS version prior to upgrading to the next version, but still it would be better if I made non-library, non-Mac-specific backups of exported (or before importing) photos as you recommend. Like you say, a photo that was first imported into Photos 5 or later would not be easily recovered. Also, if I get run over by a bus, others (family) would have easier access to my photos.


Thank you, and your article is very helpful - although a bit disturbing because of the file name changes!


James

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Download Originals to this Mac - not full res

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