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When i receive messages on my iphone the messages icon appears as a white grid icon instead of the green message symbol on my notifications and i’ve tried resetting my phone it’s getting annoying and idk what to do !!!
iPhone 12 Pro
Hello stvrmvrtinez,
Thanks for reaching out to Apple Support Communities. We see you're having an issue with your Messages application, and we'd like to help. Make sure you're using the latest iOS version: Update your iPhone, iPad, or iPod touch 14.7.1 is currently the latest iOS version.
To confirm, do the icons appear normal on the Home Screen?
Try seeing if you can force close the app: Close an app on your iPhone or iPod touch
Have a good day.
Well I tried restarting my phone multiple times , i’ve closed the tab, it appears normal on my home screen but it just looks like a white grid when i get message notifications and it doesn’t go away :/
Thanks for reaching out again, stvrmvrtinez. From here, we'd recommend reaching out to Apple Support: Contact Apple Support
Take care.
White Grid Imessage Icon
