Hi I have iPad Air 7 and it charges all night yet in the morning says the battery is dead and won’t turn on please help

Why isn’t my battery charging after being plugged in all night and indicates it is charging but has the dead battery sign when trying to turn it on please help

Posted on Jul 30, 2021 3:26 PM

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Question marked as Top-ranking reply

Posted on Jul 30, 2021 3:28 PM

Stet here >>> Charge and monitor the iPad battery - Apple Support


As described your battery may require replacement. Assuming that the iPad remains functional, you would be well advised to directly contact Apple Support - and request a remote battery test. The result of the test may better inform your next steps.


You will find the Get Support link at top-right of this page. Alternatively, you can open a support case using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


As a further alternative, you might visit the Genius Bar at your local Apple Store - where the technicians will be able to test and assess you iPad:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Jul 30, 2021 3:28 PM in response to serene146

Stet here >>> Charge and monitor the iPad battery - Apple Support


As described your battery may require replacement. Assuming that the iPad remains functional, you would be well advised to directly contact Apple Support - and request a remote battery test. The result of the test may better inform your next steps.


You will find the Get Support link at top-right of this page. Alternatively, you can open a support case using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


As a further alternative, you might visit the Genius Bar at your local Apple Store - where the technicians will be able to test and assess you iPad:

Genius Bar Reservation and Apple Support Options - Apple

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Hi I have iPad Air 7 and it charges all night yet in the morning says the battery is dead and won’t turn on please help

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