Mac book issues

my computer has not been working well.We tried to charge it for the whole night ,but it charges no more than 1%.Because it doesn't fully charge It acts slowly.It is not very old either.

Posted on Jul 30, 2021 9:17 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 30, 2021 9:37 PM

If the battery on your MacBook won't charge, try resetting the system management controller (SMC). Depending on the model of your computer, you'll need to do it differently.


How to reset the SMC of your Mac - Apple Support


If your Mac has a T2 chip, meaning MacBook Pro and MacBook Air models introduced in 2018 or later:


Shut down your Mac.

On your built-in keyboard, press and hold all of the following keys. Your Mac might turn on.

  • Control  on the left side of your keyboard
  • Option (Alt)  on the left side of your keyboard
  • Shift  on the right side of your keyboard

Keep holding all three keys for 7 seconds, then press and hold the power button as well. If your Mac is on, it will turn off as you hold the keys.

Keep holding all four keys for another 7 seconds, then release them.

Wait a few seconds, then press the power button to turn on your Mac.




If your Mac was introduced between 2009 and 2018:


Shut down your Mac.

On your built-in keyboard, press and hold all of these keys:

  • Shift  on the left side of your keyboard
  • Control  on the left side of your keyboard
  • Option (Alt)  on the left side of your keyboard

While holding all three keys, press and hold the power button as well.

Keep holding all four keys for 10 seconds.

Release all keys, then press the power button to turn on your Mac.



If resetting the SMC doesn't work, Get Support for more help with this issue.


If you have a MacBook Pro introduced in 2016 or 2017, you may be eligible for a free battery replacement. You can learn more about this repair program here: If the battery in your 2016 or 2017 MacBook Pro won't charge past 1% - Apple Support


If this applies to you, make sure to mention this program when contacting Apple Support.


Additionally, make sure you're charging your Mac with the cable and power brick that came with your MacBook. If these don't work, try using a different cable and/or power brick before repairing or replacing your entire MacBook.

2 replies
Question marked as Top-ranking reply

Jul 30, 2021 9:37 PM in response to gurdip162

If the battery on your MacBook won't charge, try resetting the system management controller (SMC). Depending on the model of your computer, you'll need to do it differently.


How to reset the SMC of your Mac - Apple Support


If your Mac has a T2 chip, meaning MacBook Pro and MacBook Air models introduced in 2018 or later:


Shut down your Mac.

On your built-in keyboard, press and hold all of the following keys. Your Mac might turn on.

  • Control  on the left side of your keyboard
  • Option (Alt)  on the left side of your keyboard
  • Shift  on the right side of your keyboard

Keep holding all three keys for 7 seconds, then press and hold the power button as well. If your Mac is on, it will turn off as you hold the keys.

Keep holding all four keys for another 7 seconds, then release them.

Wait a few seconds, then press the power button to turn on your Mac.




If your Mac was introduced between 2009 and 2018:


Shut down your Mac.

On your built-in keyboard, press and hold all of these keys:

  • Shift  on the left side of your keyboard
  • Control  on the left side of your keyboard
  • Option (Alt)  on the left side of your keyboard

While holding all three keys, press and hold the power button as well.

Keep holding all four keys for 10 seconds.

Release all keys, then press the power button to turn on your Mac.



If resetting the SMC doesn't work, Get Support for more help with this issue.


If you have a MacBook Pro introduced in 2016 or 2017, you may be eligible for a free battery replacement. You can learn more about this repair program here: If the battery in your 2016 or 2017 MacBook Pro won't charge past 1% - Apple Support


If this applies to you, make sure to mention this program when contacting Apple Support.


Additionally, make sure you're charging your Mac with the cable and power brick that came with your MacBook. If these don't work, try using a different cable and/or power brick before repairing or replacing your entire MacBook.

Jul 30, 2021 9:45 PM in response to gurdip162

gurdip162 Said:

"Mac book issues: my computer has not been working well.We tried to charge it for the whole night ,but it charges no more than 1%.Because it doesn't fully charge It acts slowly.It is not very old either."

-------


Power and Slow:


I. Troubleshooting Power:

See This Link's Reply: Needs repair my phone



II. Troubleshooting a Slow Mac:

Too much is likely running in the background. System resources are probably being eaten up quite a bit. So, here is what to try....


Boot into Safe Mode [Hold Down: shift key upon boot] and then perform the following:


A. Remove: Login Items:

See if Safari and/or Chrome are Login Items. If so, remove them as such and then restart the Mac, seeing if it/they no longer load(s) at login.  Go Here: Change Users & Groups Login Items preferences on Mac - Apple Support.


B. Uninstall: Security Software:

Any Security Software installed on your computer? If so, uninstall it. Use the Uninstaller for to do so, getting the Uninstaller directly from my Developer’s site, as getting it else where may result in Malware or Spyware being installed. If you are uncertain which to download, then as the Developer. What is it doing is running you through VPN (Virtual Private Network), and your location is seen elsewhere — perhaps a location that this site is inaccessible to.


C. Scan: your Mac for Malware: 

Use MalwareBytes for Mac --- This is software that searches for malware/adware. So, scan with it and then remove what is found. Once removed, uninstall MalwareBytes for Mac. Then restart the Mac.

Downloads:

  1. Malwarebytes Anti-Malware for Mac
  2. Malwarebytes Uninstaller


D. Clean: Space:

Delete: Unneeded, Large Files:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.  Virtual Machines can be in the double and triple digits of GBs of data.


E. Clear: Temporary Internet Files:

  • Cookies perform remembrance of certain site-entered data.
  • Cache keeps a snapshot of the last time you visited a site.

Go Here: Clear the History and Cookies from Safari on your iPhone, iPad, or iPod Touch - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac book issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.