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I subscribed to the App and I'm unable to unsubscribed from my older iPad device (iOS 12). When I follow the instructions to unsubscribe it ends up with the blank "Edit subscription" popup. Tried turning on/off, removing/adding app etc. This iPad is the only Apple device I've got. Can I somehow cancel this subscription from my iTunes on Windows or any other way?
If you want to cancel a subscription, you cannot do it just for the Apple ID, you need to remove that app from the device and cancel its subscription.
See this support article:--> How to cancel a subscription from Apple - Apple Support.
If you still get no help, please contact the iTunes Store Support Team directly, using this link:--> iTunesStore & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.
Regards
Giulio
If you want to cancel a subscription, you cannot do it just for the Apple ID, you need to remove that app from the device and cancel its subscription.
See this support article:--> How to cancel a subscription from Apple - Apple Support.
If you still get no help, please contact the iTunes Store Support Team directly, using this link:--> iTunesStore & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.
Regards
Giulio
These support pages provide comprehensive information about how to manage your subscriptions - both from your devices, or from your AppleID account:
Subscriptions and Billing - Official Apple Support
How to cancel a subscription from Apple – Apple Support
If the subscription that you want to cancel is not listed – Apple Support
How to cancel subscription from Apple account not from Apple device
