Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 12 screen does not go dark when not in use

The screen on my iphone 12 stays on even after closing all apps. subsequently the battery life is greatly reduced.

iPhone 12 Pro, iOS 14

Posted on Jul 31, 2021 9:08 AM

Reply
Question marked as Best reply

Posted on Jul 31, 2021 10:01 AM

Did you set Auto Lock to Never?


Open Settings.


Navigate to "Display & Brightness".

Tap "Auto-Lock".

Choose the amount of time you want your screen to stay on.

Your options are:

30 Seconds, 1, 2, 3, 4, or 5 minutes or Never.

2 replies

Aug 8, 2021 6:15 AM in response to gramparg

My iPhone 12 Pro will not turn off when I close it's wallet case cover like my iPhone X did. It was very handy when I closed the iPhone X's cover I would hear a click and the phone shut off and locked When you touched the screen after that you went to the Lock Screen and it scanned your face and opened. Now, to have the phone shut off I have to push the button on the right side of the iPhone and manually shut it off and lock it.


Is there a problem with my new iPhone 12 Pro or does the iPhone not do this anymore?

iphone 12 screen does not go dark when not in use

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.