You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook 2021 printing all black pages

I have had a MacBook air for several years that I have been using for work and it has been great. I have to print documents frequently and have never had a problem.

I just got a new MacBook air 2020 and went to print some new documents to the same printer that I have used for a few years as well.

When using the MacBook air 2020 running MacOS Big Sur, it is printing completely black pages, nothing else is on the page. It happened with a few different documents. I tried it with a couple of PDF's with varying amounts of images, and with a "pages" document with no images. The result is the same each time.

I am pretty sure this is a computer issue and not a printer issue because I still have my old MacBook 2014 model and it printed these documents without a problem.


My question ultimately comes down to this: is there some sort of setting I need to change to make this new MacBook 2020 connect with my printer to successfully print documents?


MacBook Air 13″, macOS 11.4

Posted on Aug 1, 2021 1:41 PM

Reply
1 reply

Macbook 2021 printing all black pages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.