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I have not dropped my computer or have had exercised pressure on it. I left it opened and came back to see a small crack on the side of the screen. The screen is not working anymore.
Apparently other users have experience the same thing.
I bought my computer about 5months a go.
Has Apple acknowledged hog this as a manufacturing issue yet ? Will I get a full refund for this
MacBook Pro 13″, macOS 11.4
Imagine getting it as a gift, and using it a total of 20 minutes in two evenings, to be told when brought to the service center that I "should have bought Apple Care." I am disappointed in the product, disappointed in Apple, and disappointed in the snide employee at the Apple Store.
The people in the US have taken it much further...I was reading an article the other day...Good Luck to them....I was treated quite well compared to some but I am concerned it will happen again...
Google the issue .. it’s quite informative especially if you live in the US
Do you have any update on the case ?
Was it covered under warranty or you had to pay the amount because the warranties for one year right like the limited warranty if it’s under the warranty period would be repaired for free???
Was it an external crack or internal crack ? Was the point of contact exposed to the screen outside with a crack or a smudge ?!
[Edited by Moderator]
Hi,
I got same issue with mac Book Pro M1. Did you got it fixed ?
MacBook Pro M1 cracked screen
