Preventing App Deletion (Screen Time) Not Working
The option in Screen Time to prevent application deletion on my child's device is not working. It is working on his iPad Pro (2021 model), but not on his iPhone 8 Plus. I am using a VPN to prevent the viewing of unsuitable materials, but it seems that all he had to do was go into Airplane Mode, delete the VPN, and then turn Airplane Mode back off.
I looked into this on the VPN support site, and because Apple does not allow the VPN to demand an uninstall code before deletion, the parent must block the ability to uninstall it. I did this earlier, but as I mentioned earlier, the VPN could not be removed from the iPad but could still be removed from the older iPhone.
I have tried the following:
- Turning the ability to uninstall off and on (several times) with the parent devices.
- Doing the same on the Child Device.
- Turning off Screen Time and then enabling it from scratch on the Child Devices themselves.
After step 3, not only does preventing uninstallation not work; it also made it so that sharing across devices no longer works. I have tried the following:
- Set up Screen Time on iPad (Screen Time is active on iPhone with Share Across Devices on but individual settings not yet set up). As soon as I hit Share Across Devices on the iPad, it wipes the settings on the iPad, yet nothing happens on the iPhone.
- Set up Screen Time on iPhone (Screen Time is active on iPad with Share Across Devices on but individual settings not yet set up). When I hit Share Across Devices on the iPhone, it nothing happens on the iPad.
- Same as (1) but with iPhone Screen Time turned on AFTER setting up the iPad.
- Same as (2) but with iPad Screen Time turned on AFTER setting up the iPhone.
I have noticed that on the parent's device that Family Sharing no longer shows my child's name. I will try setting this up from the parent device and then go back to the Child Devices and make adjustments from there if needed.
The problem is though that even when everything was set up from the Parent Device (an iPhone 12 purchased last week), my child's iPhone's Screen Time no longer prevents app removal, but on his iPad, it is fine.
Can anyone suggest a solution? Am I going to have to reset the iPhone?
iPhone 8 Plus