You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to Text Pictures/Media on iPhone iMessage

I have an iPhone 11 Pro Max (14.71), and I’m unable to send Photos/Videos to one contact through the photos app (click on photo and choose to send to one person, then prompted with statement “Message Failed To Send”).

this person has an iPhone and has everything turned on (iMessgae,MMS and current up to date software, as do I). Very frustrating that in other applications (like Twitter can’t send Media through that either using same window.) only way to send media is copying/pasting or within iMessage, clicking the Photos Icon and manually select my photo from my Photos library.


I’ve tried resetting the iPhone and nothing. Read online and haven’t found anyone with this particular problem and the unofficial blogs are no help. This only started recently when I’ve updated to 14.7.1.


iPhone 11 Pro Max

Posted on Aug 2, 2021 8:49 AM

Reply
1 reply

Aug 3, 2021 8:43 AM in response to thebeast76

Hi thebeast76,


Welcome to Apple Support Communities.


We understand that you're unable to send photos and videos to one particular contact. You can try deleting the message thread with the contact. Delete the person from your Contacts and re-create it. If this continues, it would be best to reach out to Apple directly using the link below.


Contact Apple Support


Regards.

Unable to Text Pictures/Media on iPhone iMessage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.