my iphone 6 refuse to downloap apps
my iphone 6 refuse to download apps using app store
iPhone 6, iOS 12
Apple Event: May 7th at 7 am PT
my iphone 6 refuse to download apps using app store
iPhone 6, iOS 12
Unfortunately you have provided insufficient information for us to propose a specific solution. Describing what happens when you try, and the exact wording of any error messages, would greatly aid us in helping you. In the meantime review these documents if you think they apply:
Click on this link "If you can’t download or update apps on your iPhone or iPad " --> https://support.apple.com/HT207165
If the first 5 don't help, use the 6th.
Considerations:
Do you have the same problem when using a different Wi-Fi network?
Does restarting your device make any change?
Can you download apps normally on another device?
If a feature on your device is not working, it may have been disabled. See how to 'Use Screen Time on an iPhone, iPad, or iPod touch' by clicking here --> https://support.apple.com/HT208982 Go to: Content & Privacy Restrictions > iTunes & App Store Purchases
If instead you see a message that says "Your account has been disabled in the App Store and iTunes" click on this --> https://support.apple.com/HT208856
Resolve issues between iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.
If you see 'app needs to be updated' after updating to iOS 14.5, click here --> https://support.apple.com/HT212310
Have you entered a payment method? This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266
Apple Recommended article by ASC contributor Urquhart1244 --> https://discussions.apple.com/thread/8434425 with various suggestions about network, payment and log-in issues.
Check Apple's system status --> https://www.apple.com/support/systemstatus
"If you can't connect to the App Store, iTunes Store, or Apple Books" click here --> https://support.apple.com/HT201400
- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."
Unfortunately you have provided insufficient information for us to propose a specific solution. Describing what happens when you try, and the exact wording of any error messages, would greatly aid us in helping you. In the meantime review these documents if you think they apply:
Click on this link "If you can’t download or update apps on your iPhone or iPad " --> https://support.apple.com/HT207165
If the first 5 don't help, use the 6th.
Considerations:
Do you have the same problem when using a different Wi-Fi network?
Does restarting your device make any change?
Can you download apps normally on another device?
If a feature on your device is not working, it may have been disabled. See how to 'Use Screen Time on an iPhone, iPad, or iPod touch' by clicking here --> https://support.apple.com/HT208982 Go to: Content & Privacy Restrictions > iTunes & App Store Purchases
If instead you see a message that says "Your account has been disabled in the App Store and iTunes" click on this --> https://support.apple.com/HT208856
Resolve issues between iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.
If you see 'app needs to be updated' after updating to iOS 14.5, click here --> https://support.apple.com/HT212310
Have you entered a payment method? This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266
Apple Recommended article by ASC contributor Urquhart1244 --> https://discussions.apple.com/thread/8434425 with various suggestions about network, payment and log-in issues.
Check Apple's system status --> https://www.apple.com/support/systemstatus
"If you can't connect to the App Store, iTunes Store, or Apple Books" click here --> https://support.apple.com/HT201400
- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."
See the Apple Support article(s) below.
App Store, iTunes Store, or other Apple services - If you can't connect
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch *
Try a forced restart.
Reset Device. -
If necessary
Hard reset. -
Do a backup and try a factory reset. Then restore from your backup.
Restore - If you see an error when you update or restore your iPhone, iPad, or iPod. *
Backup - Restore your device from an iCloud or iTunes backup. *
Does it say why? What happens when you try?
my iphone 6 refuse to downloap apps