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Text messages sending from email address

My husband recently upgraded to the iPhone 12. At least twice a week, his default for sending text messages reverts to sending them from his iCloud email address. He continually fixes it to send from his phone number, but it keeps reverting back. Any ideas for a permanent fix for this issue? Thanks!!

Posted on Aug 2, 2021 6:36 PM

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Question marked as Top-ranking reply

Posted on Aug 2, 2021 6:44 PM

Read here => Add or remove your phone number in Messages or FaceTime - Apple Support


3 replies

Aug 3, 2021 1:23 AM in response to mom_of_4_kiddos

Did you start a new message thread (not continuing messages that were started)?


Are these options selected below in

Settings > Messages > Send & Receive >

YOU CAN RECEIVE MESSAGES TO AND REPLY FROM > Make sure all entries are selected (check mark) below

  • Your phone number
  • Your Apple ID (e-mail address)
  • Your iCloud ID (@me.com or @icloud.com)


START NEW CONVERSATIONS FROM >

  • Only your phone number is selected here

Text messages sending from email address

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