Text messages sending from email address

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Text messages sending from email address

My husband recently upgraded to the iPhone 12. At least twice a week, his default for sending text messages reverts to sending them from his iCloud email address. He continually fixes it to send from his phone number, but it keeps reverting back. Any ideas for a permanent fix for this issue? Thanks!!

Posted on Aug 2, 2021 6:36 PM

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Answer 1

Best reply

ckuan

Level 10

120,686 points

Aug 2, 2021 6:44 PM in response to mom_of_4_kiddos

Read here => Add or remove your phone number in Messages or FaceTime - Apple Support

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Answer 2

ckuan

Level 10

120,686 points

Aug 3, 2021 1:23 AM in response to mom_of_4_kiddos

Did you start a new message thread (not continuing messages that were started)?

Are these options selected below in

Settings > Messages > Send & Receive >

YOU CAN RECEIVE MESSAGES TO AND REPLY FROM > Make sure all entries are selected (check mark) below

Your phone number
Your Apple ID (e-mail address)
Your iCloud ID (@me.com or @icloud.com)

START NEW CONVERSATIONS FROM >

Only your phone number is selected here

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Answer 3

Aug 2, 2021 8:43 PM in response to ckuan

We have followed the instructions noted previously. The issue is that the phone keeps reverting back on its own to start text message threads from an email address.

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Text messages sending from email address

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