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Level 1

4 points

My iphone 11 face id and true tone not working

My iphone 11 have still warranty to 6 month

iPhone 11, iOS 14

Posted on Aug 3, 2021 9:45 AM

Best reply

Level 10

411,931 points

Posted on Aug 3, 2021 11:07 AM

If you see a 'Face ID disabled' message, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114

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