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amaan162 Author

Level 1

4 points

My iphone 11 face id and true tone not working

iPhone 11, iOS 14

Posted on Aug 3, 2021 9:43 AM

Best reply

LD150

Level 10

90,191 points

Posted on Aug 4, 2021 12:26 AM

Check out the article If an alert says Face ID has been disabled on your iPhone or iPad Pro.

Update to latest iOS if you have not already done so.

(Learn what to do If your iPhone, iPad or iPod touch won’t update here. )

If you did update successfully and are still seeing the same message, you will need to contact Apple Support or take your device in the nearest service location.

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My iphone 11 face id and true tone not working

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