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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Why is the issue with the keyboard that does not display the proper characters when the shift key is pressed not being fixed? This is supposed to be a device to use as a replacement for other devices and work, but this one flaw makes it awful to use. And this problem is one that existed for more than a few years now. C'mon Apple!
Greetings, cffrompretoria.
Welcome to the Apple Support Communities. We can understand why you’d want correct characters to appear.
First, restart your iPad: Restart your iPad
Then, make sure your iPadOS is up-to-date: Update your iPhone, iPad, or iPod touch - Apple Support
Finally, ensure that you are using the iOS keyboard, rather than a 3rd party keyboard: Add or change keyboards on iPhone
We hope this helps! Thanks for being a part of the community.
Sincerely.
Greetings, cffrompretoria.
Welcome to the Apple Support Communities. We can understand why you’d want correct characters to appear.
First, restart your iPad: Restart your iPad
Then, make sure your iPadOS is up-to-date: Update your iPhone, iPad, or iPod touch - Apple Support
Finally, ensure that you are using the iOS keyboard, rather than a 3rd party keyboard: Add or change keyboards on iPhone
We hope this helps! Thanks for being a part of the community.
Sincerely.
cffrompretoria wrote:
Why is the issue with the keyboard that does not display the proper characters when the shift key is pressed not being fixed?
What exactly are you talking about? Please post a screen shot and give specific examples. What language keyboard are you using?
I deleted the Grammarly and US keyboards and now only have the UK QWERTY keyboard installed. This seems to have solved the problem.
Hey, cffrompretoria.
We’re glad to hear that resolved the issue! Have a fantastic day.
Warmly.
iPad Pro onscreen keyboard not working properly
