DVD issue

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Gerry107 Author

Level 1

8 points

DVD issue

A dvd of photo files is reading as a blank disc. My cds are readable but not dvds. Fix?

Posted on Aug 4, 2021 8:10 AM

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Answer 1

Best reply

Jack-19

Level 8

45,694 points

Aug 4, 2021 6:26 PM in response to Gerry107

Oh, I am sorry!

I misread your issue entirely. I thought you had two Macs with an external optical drive and one Mac didn't work properly with the external optical drive.

Have you read Get help with the slot-loading SuperDrive on your Mac computer - Apple Support?

Jack

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Answer 2

Gerry107 Author

Level 1

8 points

Aug 4, 2021 5:49 PM in response to rkaufmann87

I appreciate the answer. I tried it but no results, in fact the dvd doesn't even show as a blank, although cds still open. The dvds do open on an old mac, so I can copy them off that way, a much longer process. I guess the iMac, a 2011 edition, which can handle no later OS than High Sierra 10.13.6, is ancient.

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Answer 3

Gerry107 Author

Level 1

8 points

Aug 5, 2021 5:53 AM in response to Jack-19

Thanks for the reply.

I haven't seen that article but I'll will read it now. I'll be getting a new Mac soon and I'm planning on getting an M-Disc/BlueRay burner. I don't know why they no longer have built in cd drives. BlueRay discs are good for about 20 years and M-Discs will last hundreds of years and are the perfect back up media. The government is using them, so optical drives will not be going away.

Gerry

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Answer 4

Jack-19

Level 8

45,694 points

Aug 5, 2021 9:38 AM in response to Gerry107

If you do want an external optical drive with Blu-ray and M-DISC, the OWC Mercury Pro 16X Blu-ray Solution - MacSales.com (OWC) would work well for you.

Although, for your Time Machine backup, discs cannot be used, so you'll need a good-quality desktop-class external drive for that.

Jack

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Answer 5

Old Toad

Level 10

207,613 points

Aug 5, 2021 1:49 PM in response to Gerry107

Run a cleaning disc in the optical drive a couple of times. Then try again.

Is the DVD a data disk?

And that model is considered obsolete by Apple, not vintage. I know I had one.

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Answer 6

rkaufmann87

Level 10

140,682 points

Aug 4, 2021 8:12 AM in response to Gerry107

Try restarting in Safe Mode and then retest. Also try the media in another computer.

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Answer 7

Jack-19

Level 8

45,694 points

Aug 4, 2021 6:01 PM in response to Gerry107

What Mac is having this issue? What is its year and current macOS version?

What brand and model of optical drive are you using?

Jack

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Answer 8

Gerry107 Author

Level 1

8 points

Aug 4, 2021 6:19 PM in response to Jack-19

My 27" iMac , a 2011 model 2.7 GHz Intel Core i5, running High Sierra 10.13.6, the latest it can handle. The optical drive is built in, and I don't know anything about it.

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