Watch workout activity not syncing with Vitality app
Hi all, this could potentially be an Apple Watch issue, or a Vitality app issue - I can’t figure out which, but I’m hoping somebody could help.
For whatever reason, the Vitality app - which is connected to the Health app - isn’t syncing any of my workouts. It’s picking up my iPhone’s step count but nothing from the watch.
To try and remedy, I’ve tried:
- Restarting both the Apple Watch and the iPhone 12 Pro
- Deleting, and reinstalling, the Vitality app
- Going into Settings > Privacy > Health > Vitality where all data is toggled ‘on’ (Heart Rate, Mindful Minutes, Steps and Workouts)
- Going into the Health app and ensuring Vitality is togged on under Workouts as a data source
- Ensuring my Apple Watch is ‘top of the list’ in order of priority
I’m now completely stumped. Their support aren’t really helping so wondering what else I could do?
Apple Watch