Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

10325245397465930979 Safari pop-up

why does this always popup when I open safari. this started with the latest OS upgrade.



[Re-Titled by Moderator]

Posted on Aug 5, 2021 1:21 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 5, 2021 4:39 AM

   1. Remove adware/malware if installed on your Mac..


       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “FREE DOWNLOAD” button.

       Click the “Scan ” button. Once done, quit Malwarebytes for Mac.

       Restart the computer and relaunch Safari holding the shift key down.


       Scan for Malware again.


       Additional steps  if necessary.

  2. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

  3. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 

  4. Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

1 reply
Question marked as Top-ranking reply

Aug 5, 2021 4:39 AM in response to kaaptonian

   1. Remove adware/malware if installed on your Mac..


       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “FREE DOWNLOAD” button.

       Click the “Scan ” button. Once done, quit Malwarebytes for Mac.

       Restart the computer and relaunch Safari holding the shift key down.


       Scan for Malware again.


       Additional steps  if necessary.

  2. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

  3. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 

  4. Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

10325245397465930979 Safari pop-up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.