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My Apple monitor back light isn't working.

My Apple monitor back light isnt working. The Thunderbolt white cord casing has come apart. The power cord above is working fine but I need to replace the bottom cord that is on the back of the monitor and has two connections that go into my Mac Pro laptop The serial number is C0*****2GC


Please advise.

Kimberlee65


[Personal Information Edited by Moderator]

Posted on Aug 5, 2021 10:12 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 5, 2021 11:25 AM

kimberlee65 wrote:

My Apple monitor back light isnt working. The Thunderbolt white cord casing has come apart. The power cord above is working fine but I need to replace the bottom cord that is on the back of the monitor and has two connections that go into my Mac Pro laptop The serial number is C0*****2GC

Please advise.
Kimberlee65

[Personal Information Edited by Moderator]



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


1 reply
Question marked as Top-ranking reply

Aug 5, 2021 11:25 AM in response to kimberlee65

kimberlee65 wrote:

My Apple monitor back light isnt working. The Thunderbolt white cord casing has come apart. The power cord above is working fine but I need to replace the bottom cord that is on the back of the monitor and has two connections that go into my Mac Pro laptop The serial number is C0*****2GC

Please advise.
Kimberlee65

[Personal Information Edited by Moderator]



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


My Apple monitor back light isn't working.

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